Historical April 2025 announcement, refreshed 15 September 2026. General information only; confirm current arrangements and policy terms with the insurance provider.
Connecting security evidence with insurance conversations
Cyber Threat Insure announced IT First Responder as its inaugural MSP partner when launching its cyber liability offering in April 2025. The partnership aimed to bridge the gap between technical controls and insurance applications.
ITFR contributes understanding of the technology environment. Insurance cover, advice and policy decisions remain matters for the relevant insurance professionals and the policy terms.
Understand the actual environment and controls.
Technical evidenceDiscuss needs and wording with the insurer or broker.
Policy-specific decisionsClarify contacts and responsibilities before an event.
Agreed escalationComplementary roles; this announcement is not a guarantee of cover or claim payment.
What a business should take from the announcement
Describe controls accurately
A questionnaire should reflect what is deployed and operating.
What to check
Ask IT to help explain technical controls and their limitations. Avoid treating a purchased licence as proof that a control is enabled.
Read the specific cover
Coverage, exclusions, conditions and limits vary.
What to check
Confirm these with the broker or insurer. Do not assume every incident, cost or response service is automatically covered.
Plan the handoff
Know who to contact when an incident is suspected.
What to check
Align technical response and insurer notification arrangements with the actual policy. Keep those contacts available if email is affected.
Sources & further reading
Make the next step practical
Talk to ITFR about your business, priorities and the controls that fit.
